Privacy Policy

wc567 is an internationally licensed online casino and sports betting platform accessible at wc567.bet. The platform is operated by the company holding the applicable international gaming licence ("wc567", "we", "us", "our"). wc567 is the data controller responsible for the personal data of registered players and website visitors.

wc567 is specifically designed to serve English-speaking Pakistani players, offering PKR-denominated accounts, locally preferred payment methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay, and a cricket-focused sports betting product alongside a full live casino and slots library.

For any privacy-related queries, you can reach our Data Protection team at: [email protected] — please include "Privacy" in the subject line of your message.

wc567 collects personal data in the following categories depending on how you interact with the platform:

2.1 Registration & Account Data

• Full legal name as it appears on your CNIC or passport
• Date of birth (to verify the 21+ age requirement)
• Email address and mobile phone number
• Residential address (city, province, postal code)
• Username and encrypted account password
• Security questions and two-factor authentication settings

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (CNIC, passport, or driving licence)
• Proof of residential address (utility bill, bank statement)
• Selfie photographs for liveness verification where required
• Source of funds documentation for high-value accounts

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment method references
• JazzCash or EasyPaisa mobile wallet numbers used for transactions
• Bank account name and last four digits where applicable
• USDT TRC20 wallet addresses for crypto transactions
• Complete transaction history within your wc567 account

2.4 Gaming & Behavioural Data

• Bet history, game session logs, win and loss records
• Sports markets accessed (PSL, international cricket, etc.)
• Bonus claims, wagering activity, and promotional interactions
• Responsible gaming tool usage — deposit limits, self-exclusion requests, cooling-off periods

2.5 Technical & Device Data

• IP address and approximate geolocation (city-level)
• Device type, operating system, and browser version
• Session timestamps and login frequency
• Cookie identifiers and tracking pixels (see Section 7)

2.6 Communications Data

• Live chat transcripts with customer support agents
• Email correspondence sent to or received from wc567
• Feedback forms and complaints submitted through the platform

wc567 collects your personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or interact with any platform feature.
• Automatically — through cookies, session tracking technology, and server logs that record your interactions with the wc567 website and app.
• From licensed third parties — including identity verification service providers who assist with KYC checks, payment processors who confirm transaction completion, and fraud detection partners who flag suspicious activity patterns.
• From your device — through standard browser APIs that supply device type, screen resolution, and timezone information to help us optimise your experience.

The table below summarises the primary purposes for which wc567 processes personal data:

wc567 processes personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contract Performance: Processing necessary to fulfil our obligations to you as a registered player — including account management, gaming services, and payment processing.
• Legal Obligation: Processing required to comply with applicable law, including anti-money laundering regulations, age verification requirements, and regulatory reporting duties under our gaming licence.
• Legitimate Interest: Processing carried out in the pursuit of wc567's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your fundamental rights.
• Consent: Processing for non-essential purposes where we have obtained your explicit, informed, and freely given consent — primarily for marketing communications and non-essential personalisation cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

wc567 does not sell, rent, or trade your personal data. We share your data with third parties only in the following circumstances:

• Licensed Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and other payment service providers receive only the transaction data necessary to process your deposits and withdrawals. None of these providers receive your full gaming history or identity documents.
• Identity Verification Providers: Licensed KYC verification partners receive copies of your identity documents and perform verification checks on behalf of wc567. These providers are bound by strict data processing agreements and cannot use your data for their own independent purposes.
• Fraud & Security Partners: Anti-fraud technology providers may receive device fingerprint data and IP addresses to detect and prevent fraudulent activity on the platform. No financial data beyond transaction amounts is shared.
• Regulatory Authorities: wc567 is legally obliged to report certain activities — including suspected money laundering — to relevant regulatory and law enforcement bodies. Such disclosures are made in strict accordance with applicable law.
• Gaming Software Providers: Game providers whose products appear on the wc567 platform may receive anonymised session data (game rounds played, bet amounts) for game performance and fairness auditing purposes. This data does not include your name or contact details.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by wc567 may have access to relevant personal data under strict confidentiality obligations when required to provide their services.

wc567 uses cookies and similar tracking technologies to operate the platform effectively, maintain session state, detect fraud, and improve the user experience. The following categories of cookies are used:

You can manage your cookie preferences through the cookie settings panel available in the footer of the wc567 website. Most browsers also allow you to block or delete cookies through browser settings; however, disabling strictly necessary cookies may prevent the platform from functioning correctly.

wc567 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• TLS Encryption: All data transmitted between your device and wc567 servers is encrypted using current TLS standards.
• Password Hashing: Account passwords are stored as salted cryptographic hashes — wc567 staff cannot view your plain-text password.
• Access Controls: Personal data is accessible only to wc567 staff members who require it to perform their job functions, under a strict need-to-know policy.
• Two-Factor Authentication: Players are encouraged — and in certain circumstances required — to enable 2FA on their accounts to prevent unauthorised access.
• Regular Security Audits: wc567's platform and data systems are subject to periodic security assessments by qualified third-party security specialists.
• Incident Response: wc567 maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and relevant authorities in accordance with applicable legal requirements.

While wc567 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

wc567 retains personal data for only as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account plus a minimum of 5 years following account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC Documents: Retained for a minimum of 5 years following the completion of the verification process or the closure of your account, whichever is later.
• Transaction Records: Full financial transaction histories are retained for a minimum of 5 years in accordance with financial record-keeping obligations.
• Gaming Session Logs: Retained for a minimum of 3 years for dispute resolution, responsible gaming monitoring, and regulatory audit purposes.
• Communications Data: Support chat logs and email correspondence are retained for up to 3 years from the date of the last interaction.
• Marketing Preferences: Records of consent and opt-out preferences are retained for the duration of your account and for 2 years following account closure.
• Cookie Data: Session cookies are deleted when you close your browser. Persistent cookies expire as detailed in the cookie settings panel.

After applicable retention periods expire, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an identifiable individual.

As a player whose personal data is processed by wc567, you are entitled to the following rights. wc567 is committed to honouring these rights promptly and without undue burden:

To exercise any of the rights listed above, contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.

wc567 may need to verify your identity before processing a data rights request to ensure that we are responding to the correct individual. Requests may be refused only where they are manifestly unfounded, repetitive, or would require disclosure of data that is protected by legal privilege or that would compromise ongoing fraud or security investigations.

wc567 operates as an internationally licensed platform. Some of your personal data may be transferred to and processed in countries outside Pakistan. This can occur when data is processed by identity verification providers, payment processors, or cloud infrastructure providers whose servers are located in other jurisdictions.

Where such transfers occur, wc567 ensures that appropriate safeguards are in place to protect your personal data to the same standard as it would receive within Pakistan. These safeguards include contractual data protection clauses, adequacy assessments of the receiving jurisdiction's data protection framework, and technical security measures that remain consistent regardless of where data is physically stored.

wc567 does not transfer your personal data to jurisdictions that lack adequate data protection frameworks without implementing additional protective measures.

The wc567 platform is strictly intended for individuals aged 21 and above. We do not knowingly collect, process, or retain personal data from anyone under the age of 21. Registration by or on behalf of any person under the age of 21 is expressly prohibited.

If wc567 discovers or is notified that personal data has been collected from a person under 21, we will immediately suspend the relevant account, delete all associated personal data to the extent permitted by law, and refund any real-money balance to the original deposit source.

If you are a parent or guardian and believe that your child has registered an account on wc567, please contact us immediately at [email protected]. We will respond within 24 hours and take immediate action.

The wc567 website may contain references to third-party services — such as payment method providers or gaming software companies — that are accessible through their own platforms. wc567 is not responsible for the privacy practices or content of those third-party platforms. We encourage you to read the privacy policies of any third-party services you access in connection with your use of wc567.

wc567 does not endorse, control, or accept responsibility for the privacy practices of any third-party services. Your interactions with third-party platforms — including payment processors accessed through their own apps such as the JazzCash or EasyPaisa mobile apps — are governed by those platforms' own terms and privacy policies.

wc567 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email and/or by displaying a prominent notice on the wc567 platform for a minimum of 14 days prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy will always reflect the date of the most recent revision. Your continued use of the wc567 platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the updated policy, you should discontinue use of the platform and contact our support team to close your account.

We recommend that you review this Privacy Policy periodically — particularly before making any significant deposits or sharing new personal information — to stay informed about how wc567 protects your data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way wc567 handles your personal data, please contact our Data Protection team in the first instance:

• Email: [email protected] (subject line: "Privacy Enquiry")
• Response time: We aim to acknowledge all privacy-related enquiries within 2 business days and provide a substantive response within 30 calendar days.
• Languages: English (primary); Urdu available upon request for Pakistani players.

If you are not satisfied with our response, or if you believe that wc567 is processing your personal data in a manner inconsistent with applicable data protection law, you have the right to lodge a complaint with the relevant supervisory or data protection authority in your jurisdiction. wc567 will cooperate fully with any such authority in the investigation of a complaint.